About The Travel Concierge Sri Lanka

At The Travel Concierge Sri Lanka (TTC), we believe travel is more than a journey — it’s a story waiting to unfold. As a boutique DMC (Destination Management Company), we specialise in curating luxurious, tailor-made and life-style experiences that reveal the soul of Sri Lanka to discerning travellers from around the world.

Rooted in deep local expertise and global standards, TTC is proudly owned by a visionary trio — Lahiru Jayamanne, Chandana Nanayakkara, and Nishanka Chamara, whose combined leadership drives the company’s innovation, growth, and excellence.

This core leadership is strengthened by a highly engaged executive team:

  • Mark Snoxell, A marketing guru & strategic advocate to the board, whose guidance has been instrumental during pivotal and challenging phases of TTC’s journey.
  • Polly Sum, who has also been with TTC in our toughest times and plays a vital role in regional expansion, relationship building, and delivering tailored experiences to Chinese and Hong Kong Markets.

Our strength lies in the synergy of this leadership: cross-continental insight, a wealth of destination knowledge, and a shared passion for excellence.

Our Promise

With TTC, you don’t just visit Sri Lanka — you experience it through the eyes of insiders, wrapped in the comfort of high-end hospitality. Each itinerary is handcrafted, every detail considered, and every guest treated like royalty.

Let us take you beyond the ordinary. Welcome to the art of refined travel.

What Sets Us Apart

We are not just a tour operator. We are curators of immersive, elegant, and culturally rich experiences. Whether it’s a secluded wellness retreat in the misty hills, a private tea tasting with a plantation owner, or a helicopter ride to a hidden coastal cove — TTC ensures every moment is intentional, seamless, and memorable.

With our carefully selected on-ground partners and a dedicated, multilingual operations team, every journey is delivered with absolute precision, grace, and care.

Our Team of Experts

At the heart of TTC are our passionate Travel Consultants, known for their deep knowledge and unwavering commitment to excellence. They are supported by a carefully selected network of Storytellers, Guides, Tour Leaders, and Specialists — including archaeologists, naturalists, wildlife enthusiasts, university professors, historians, artists, and religious leaders.

Together, they enrich every journey with their insights, stories, and expertise — ensuring our clients don’t just see Sri Lanka, but truly understand and connect with it.

Key Account Management Procedures

  • Founding Directors are fully hands-on in the operation.
  • Extensive evaluation of the requirements, segments, and demands of the clients.
  • Dedicated team member in coordination with Operation and Product Development teams.
  • Staying in touch through preferred communication tools.
  • 24×7 Duty Manager available for clients and overseas operators.
  • Destination information, product and situation updates shared through Newsletters and Newsroom.
  • Tour Operator Public Insurance cover.
  • Self-assessments and feedback collection from overseas agents and clients.
  • Continuous learning and improvements.

Complaints Handling, Contingency Planning & Crisis Management

  • Well-documented operational guidelines and procedures.
  • Clearly defined accident and crisis situation handling contingency plans.
  • Hotel, vehicle, and supplier quality & safety checks.
  • Comprehensive checklists for guides and chauffeurs.

Our Credentials

  • Registered under Sri Lanka Tourism Promotional Bureau
  • Active Member of Sri Lanka Association of Inbound Tour Operators (SLAITO)
  • Active Member of the Association of Small and Medium Enterprises in Tourism
  • Active Member of Good Life X Business Consortium
  • Sri Lanka representative for Luxperia Collective, Asia
  • Member of IGLTA (International LGBTQ+ Travel Association)
  • Awarded LuxLife Best Bespoke Boutique Tour Operator in Sri Lanka

Our Vision

To be the most trusted & bespoke boutique travel curator in Sri Lanka, delivering transformational journeys through authenticity, exclusivity, and flawless service.

Our Mission

To craft immersive, tailor-made travel experiences for premium clients by blending local insights, global excellence, and a commitment to personalised service.

Our Evolution

The Travel Concierge Sri Lanka is continually evolving, fast becoming recognised as one of the most innovative travel brands in Sri Lanka and the region. We are excited to unveil our latest product — Travel X Peria, a game-changing, all-in-one travel platform merging AI-powered trip planning with gamified social media integration.

We are proud to be a 100% Sri Lankan owned and operated company, with our three hands-on directors bringing over 50 years of combined experience in creating meaningful, enriching journeys.

Our young, vibrant, and enthusiastic team of travel professionals are passionate about sharing the best of our beautiful island.

As we say at TTC: “We live it. You’ll love it!”

Our Journey

Founded in 2015 at a Regus office in Colombo 4, TTC made a profit in its first year — a testament to our innovative approach. This early success enabled our expansion to Colombo 7 and later to our modern office at Level 12, Regus Park Street, in the heart of Colombo’s vibrant core.

Despite adversity — including the 2019 Easter attacks and global pandemic lockdowns — we stayed strong. Thanks to our directors’ unwavering commitment to reinvest profits and support the team, we not only survived but emerged stronger, more resilient, and more inspired.

Starting off by doing thorough research and their “due diligence”, all three then took time out to do some soul searching.

It took many months of discussions and meticulous planning to ensure their vision would become an attainable and secure reality.

There were many late nights, usually at Lahiru’s home, working out exactly what needed to be done and overcoming the many obstacles that presented themselves. All three are eternally grateful for the unequivocal support and motivation they received from their partners, families, friends, and industry allies (and maybe some local arrack along the way!). Even at the toughest times, they made sure they were having fun. After all, they are in tourism to bring enjoyment and add value to everyone — including their counterparts, clients, and valued guests.

By taking a disciplined approach to rolling the company out, the trio carefully structured and executed a phased plan, ensuring nothing was missed and everything was actioned precisely on time. It’s with this incredible attention to detail and dedication that The Travel Concierge Sri Lanka is still managed today.

Looking back, their hearts are filled with nothing but pure joy. They felt so proud as their first guests (from the Middle East and the UK) arrived — and now chuckle when reflecting on how tense all three grown men were, despite having done this successfully all their lives and having everything perfectly arranged.

Ongoing, the team at The Travel Concierge Sri Lanka know that there is no room for complacency. They continue to drive the business by their own set of values and live each day with the vitality, determination, and enthusiasm they have become known for — the goal being to have thousands more travellers fall in love with them and their island home, Sri Lanka.

Company Philosophy

In an industry riddled with red tape and outdated structures, TTC was founded on a vision of agility, independence, and excellence. Our directors — Lahiru, Chandana, and Chamara — believed Sri Lanka deserved a fresh, bold, and purely local approach to destination management.

Their mutual respect, trust, friendship, and strategic collaboration created TTC’s unique DNA. Unlike typical corporate founders, they maintain a deep bond — among themselves and with their families — that continues to drive the company forward with passion.

Late-night brainstorms, meticulous planning, and a few glasses of local arrack led to the creation of a company that thrives on detail, discipline, and delight.

Our Legacy & Future

We reflect proudly on our first guests from the Middle East and UK — and chuckle now at how nervous we were, despite decades of experience. That passion remains. Today, we are laser-focused on staying innovative, values-driven, and full of the vitality that made TTC what it is.

There is no room for complacency. TTC continues to evolve with a relentless commitment to quality, creativity, and authenticity — ensuring thousands more travellers fall in love with us, and with Sri Lanka.

Welcome to The Travel Concierge Sri Lanka. Your journey, redefined.